How to Cancel a Sephora Credit Card?

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Sephora is a discount beauty and fashion accessory retailer in the USA that over some time has graced millions of customers. Their credit cards gave an extra edge to their customers by rewarding them with rewards and cashback on their purchases at Sephora outlets and other online purchases. But closing a credit card can sometimes be an important decision for a person to hedge their financial situation. This blog is for people in such situations wondering how to cancel a Sephora Credit Card.

Table of Contents

The best way to know how to cancel a Sephora credit card

Sephora credit cards are backed by Comenity Bank. So no doubt they are secured with their transactions but they have limited ways to cancel these credit cards.

Via Phone –

Prerequisites

1. Make sure to clear your outstanding balance if any. With the balance amount your cancellation request will be upfront denied by the customer service staff.

2. Utilize your credit rewards and cashback amount if any. Once your cancellation request gets approved, your rewards and cashback account on your credit card will automatically lapse.

During Call –

Keep your basic information ready. The customer care staff will ask for your account, phone, and social security number to vindicate your identity.

Remember not to share any personal information like OTP or passwords on the call. The Bank never encourages this.

The brisk way to cancel your Sephora credit card is by calling customer care at the below numbers.

Customer Service: 1-866-702-9946

TDD/TTY: 1-888-819-1918

Once you dial the number, follow the automated voice system. You will be asked to enter your basic information before being allowed to speak to the live customer representative.

While on Call, you will be persuaded to step back from your decision to cancel your Sephora card. Instead, you will be offered some more discounts and credit limits as a part of their retention offer.

As a wise customer always remember why did you decide to cancel your credit card in the first place. If the answer is your spending issue, then bargain and get your credit card customized as per requirement by talking to your customer care.

Canceling your Sephora Credit card affects your credit score.

You could switch to some cheaper credit cards, lower and freeze your spending limit, downgrade, etc. Because canceling your credit card will hurt your credit scores and negatively impact your credit reports.

Remember to save your cancellation request ID at the end of your call.

After Call –

1. Follow up on your cancellation request ID within the next week of raising your request.

2. Get a cancellation-approved email receipt from the Bank as a part of NOC.

3. Destroy your card.

Via Mail –

This is not a suggested method to cancel your credit card but still, if you wish to do so, send a written cancellation request to the below address and wait for some days for an email or a call from their customer representative addressing your request.

Address,

Comenity Capital Bank PO Box 183003

Columbus, OH 43218-3003