5 Ways To Know How To Cancel a Citi Credit Card 

The easiest way to know how to cancel a Citi credit card is by calling the Citi customer care number at (800) 950-5114 and enquire more. Below are some more details on some more ways to close your Citibank credit card. 

1. How to cancel a Citi credit card? 

1.1. how to cancel a Citi Bank credit card online? 

The quickest way to your Citibank credit card termination is online through their website. 

Login – Enter your Citibank account credentials here and sign in. 

Contact US-Navigate through the Contact US link to trigger a live chat with a Citi Bank representative online, they will direct you through the Citi Bank credit card termination process. 

1.2. By Citi bank Mobile App. 

Download the Mobile App here

Follow the same steps you used to cancel your card online.

1.3. How to cancel a Citi credit card through customer service by phone? 

You could call the Citi Bank credit card customer support number at (800) 950-5114 to raise a cancellation request. 

Make sure you are handy with some basic information like your Social Security number and account number (usually found on the back of your card) to confirm your identity. Follow the recorded prompts until you start speaking with the representative. You will be further asked a few security questions before finally confirming your Citi bank credit card cancellation request. 

Before confirming the request, you will be notified of any pending balance or interest amount to be cleared. 

Make sure you don’t share any sensitive information on the recorded calls. 

The representative will try to cross-sell their other products suiting your finances or try retaining you with lucrative rewards. 

1.4. In Person cancellation. 

Find the nearest Citi Bank on their branch locator. 

And walk in to submit the cancellation form. This process usually instills more belief in customers wanting to terminate their credit cards because it involves in-person discussions rather than virtual ones. 

1.5. Through Mail 

This is the slowest way to cancel your Citi credit card, probably only a minuscule percentage of customers might be availing this facility for cancellation. If you still want to opt for this method, feel free to mail at the below address, 

Citibank Customer ServiceP.O. Box 6500Sioux Falls, SD 57117 

Remember, canceling any of your credit cards could negatively affect your credit scores. 

So one should be thoughtful about how much his/her credit scores would lower before closing their Citi credit card. 

How to cancel a Citi credit card YouTube Video 

Frequently Asked Questions | FAQS

How can I pay my Citi credit card? 

You can make payments towards your Citi credit cards through the below 2 methods, 

Online – 

Sign in to your Citi account online through your credentials. 

Go to the “Credit cards” tab and select your Credit card. 

Click “Pay Credit Card Bill” and make the payment. 

Citi Mobile – 

Sign in to Citi Mobile 

Select “Bill and Recharge”. 

Choose “Credit Card bill payment”. 

How to cancel Citi’s credit card payment? 

Once a transaction is processed or approved on your Chase credit card, it cannot be canceled.

If you report a fraudulent charge, Chase will investigate and may request a police report.

However, you can cancel pending payments by logging into your Chase account online or contacting Chase customer support by phone.

How do I permanently close my Citi credit card? 

You could either permanently close your Citi credit card or Citi Bank account by below steps Login to your Online Citi Bank account. 

1. Navigate to the “Accounts Summary” tab and you should find your account number and Credit cards listed. 

2. Select the card/Account you want to block. 

3. Choose “Block Card permanently” and select the reason for blocking the same. You also get an option to order a new card. 

4. Your Citi Card or Citi Account will be permanently closed now. 

Do I lose my points if I cancel my Citi Credit card? 

Yes, the cancellation of your Citi credit card will lapse your accumulated reward points from the time you raise the cancellation request. 

If in case any user, defaults their payments, from that moment onwards, they won’t be able to redeem any of their points. The reward points will accumulate and will be accessible only after clearing out all your dues from your defaults.