How to Cancel Macy's Credit Card?

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Macy’s retail stores are widely known for selling fashionable clothing, and modern beauty accessories and hosting financing events across the globe. By introducing credit cards, they intend to sell their products at more discounted rates to their loyal customers. But sometimes due to heavy interest rates, confined reward redemption, or personal finance problems, the customer often thinks of How to cancel Macy’s credit card.

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The only way to know How to cancel Macy’s credit card?

Macy’s Store or Amex credit cards are now backed by Amex Bank but there used to be times when some other bank used to handle their card operations. So in order to skip through this confusion, it’s always advisable to speak to the live customer representative before raising a cancellation request.

Pre-Requisites –

1. Clear all your outstanding credit balances on the credit card before moving forward with the cancellation request.

2. Be ready with the information such as your card, account, phone, and social security number. Never share your personal call information.

3. Don’t forget to redeem your rewards as they might expunge post your credit card cancellation.

Call the Customer representative –

Get in touch with the Macy’s Credit Card customer representative at (888) 257-6757. Follow the recorded system until you get in touch with the live customer care support who will redirect you to detailed information on How to cancel Macy’s credit card.

If the above number is not reachable, try reaching the number given on the back of your card.

You shall be asked for your card-related information to confirm your identity.

If your past transaction history is clean, the bank might offer you some retention discounts or lucrative rewards by letting you downgrade or upgrade your Macy’s credit card.

Remember to take a reference number on your cancellation request.

After cancellation steps –

Keep a close follow-up on your cancellation request raised earlier through the reference number.

Make sure your cancellation request has been addressed within 48 hours Sometimes if you have any outstanding amount, your request will end up as a pending request allowing the Bank to continue charging interest and fees on your outstanding balance.

By Mail –

You could also send a written application to close your Macy’s credit card at the below address. This process is slow and will take more days for your credit card to get canceled

PO Box 9001094 Louisville, KY 40290-1094